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Hello and thank you again for being a Spirit Piece customer! If you're reading this page it's because you've received a letter letting you know the artist still has cremation ash remaining.
As previously indicated, we ask for more than we need as we never quite know what will be received by the artist. We give you three options:
We can scatter the ashes at a local nature preserve or like serene location. There is no further action needed on your part if this is your choice, it will happen automatically after 60 days.
The artist can make a new Spirit Piece with the remaining ashes and you'll get 10% off the new Spirit Piece.
If you are interested in this option, email us at firstname.lastname@example.org for further direction and for a customized discount code. Please include in your email what you're looking to purchase.
You can request the cremation ash be returned. Much like you, we need to follow the USPS guidelines in sending back cremation ash express priority. To this end, please purchase a return cremation ash credit and mention which artist and the Spirit Piece you're returning the ash from. This can be purchased here:
Thank you again for ordering, and if you have any questions please email us at