I love my ring you made. Concerned about not getting it wet. But necklace is perfect. Tom is closer to my heart than my ring . I’ve had several compliments on my necklace. They are so impressed when I tell them that it’s his ashes. Thank you for the great service and honoring my husband.
Bonnie Channell
Store owner replied:
Hi Bonnie,
We're so touched to hear how much your necklace means to you and how it keeps Tom close to your heart. We're grateful that we could help create a piece that honors his memory so beautifully. Thank you for your kind words and for sharing your experience with us.
Spirit Pieces make sure that I got exactly what I envisioned. Now I can carry all three of my angel puppy dogs on my hand and in a necklace. The ring really does look like an opal with its little secret inside. I got the teal and green with a touch of purple. It's perfect. Everyone I spoke to and worked with was as empathetic and gentle as you would want them to be in dealing with cremains. Because the postal mail lost some of the remains being sent to another state, Spirit Pieces made sure that It's a smooth transition of what was left from the ring sent to the artist who made the pendant. The ashes were found eventually, it was not the fault of anyone except the postal service specifically my local postal service.
I checked the box for spreading the ashes in a respectful way. And I felt in safe hands and cared for with every step of the process. I really appreciate their tenderness and kindness during the most difficult time of my so far. The products that I got are absolutely beautiful and just as pictured in the examples.
I can’t tell you how happy I am with this piece of jewelry. I feel like my father is with me wherever I go. The process was easy and my ring is exactly everything I wanted. Thank you!!
They sent the kit from one place to another and I didn't have to deal with it thanks very much spirit pieces for making the process easier to deal with
I had some ashes left over from a previous order and had a heart made from the remaining. It is absolutely beautiful!!! You could hang it or place it on a table. Very pleased!!!!!
It would have been nice to know that the new artist had the ashes. It was like 6 weeks since I payed to have the ashes transferred. Not knowing if my beloved girl’s ashes were lost somewhere or if the artist had them. Then I got a message that the new artist had them and a couple days later I got a message saying my piece was on its way. The piece is beautiful. But, I also with the piece got the note that more ashes remained. But, did not see the note saying if I did not want them back they would be spread respectfully. So, I’m wondering did my girl’s ashes just get tossed.
Sorry, to be picky and I love all your products but she was my life
Store owner replied:
Hi Donna,
Thank you so much for sharing your feedback, I am sorry to hear the notification didn't make it to you once Angie received your kit transfer. We do have your collection kit on hand if interested in ordering a kit return or another piece. Please don't hesitate to reach out to us with any questions at hello@spiritpieces.com
My experience from start to finish was exceptional. I highly recommend this company. They are very compassionate, professional and prompt with everything. I would give 10 stars if I could. ⭐ ⭐ ⭐ ⭐ ⭐
Dana Moss
We ordered several Spirit Pieces for family members as a remembrance of our Mother. All were exactly as described and can be elegently displayed in her memory. Thank You.
I have purchased 2 items from Spiritpieces. I love the red sphere I received. It’s what we as the family wanted. With the left over ashes iI ordered some earrings to be made. They are more purple than I wanted but they are still lovely.
The Spirit Pieces I ordered were a true representation that I felt best honored my Dad and they turned out terrific! Everytime I look at them, it brings back many fond memories shared!
I purchased a dichroic rainbow orb earlier this year and then after I received it and thought it was so stunning, I decided to order a bedazzled drop pendant with my love's cremains.
Since there were still some cremains left from the orb, I was able to transfer them to the new artist for a small transfer fee. This meant I didn't have to pack and mail more ashes or go to the post office. It was so easy and I was pleased with the seamless transfer.
Thank you!
I ordered a heart shaped ring and I absolutely love it.
I can now take my husband everywhere I go and I love
showing it off. It's beautiful and loves how it sparkles
in the sun light
We were thrilled that the extra cremains of our loved one could be moved from one artist to another, allowing another piece to be made. We had already broadcast our remaining ashes in a little ceremony and my niece’s request for a special piece to be made was only possible with the ability to take advantage of the transfer of ashes.
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Pay for your purchase by credit card, Paypal or payment plan.
We ship you the collection kit (if applicable) free of charge, along with any ordered accessories or non-infused products.
You ship back the collection kit to the artist.
We'll generally have everything back to you within 6 weeks of the artist receipt of the kit.
If you are ordering a self-fill pendant, bracelet or urn you add ashes into at home you can disregard the rest of this section, there will be no collection kit.
Handling The Cremation Ash is Easy and Quick
Takes no more than a minute.
Collection Baggie seals securely.
If you are uncomfortable handling ashes (very understandable) you can ask a friend or your local funeral home if they will do this step for you and/or prepare little baggies with the proper amount to include in the sample baggie. If you take this approach, just be sure to write your name and order number on the baggie.
You can send ashes FedEx or USPS. If sending USPS, ideally cremation ash should be shipped to us USPS Priority Express as per the postal service regulations on shipping cremains; we'll accept shipments if they arrive to us otherwise.
We do not cover the cost of shipping the kits back to us; if you're sending to multiple artists you have the option to send all kits to our Austin location. If you do this, this can delay your order 2-3 weeks as kits are transferred to each artist at the end of every month. You are of course welcome to send individual kits directly to the artist, just be aware that you'll need to pay for each kit. If you are only ordering from one artist, please send directly to the artist.
Cost to send kits FedEx is approximately $15, sending USPS Priority Express costs $45 to $65 based on your distance from artist..
The ash will appear as small light grey specks along with occasional bubbles. If there is extra ash left over we can either scatter locally or return the ash to you via priority express mail as per your instruction (additional costs will apply to cover the postage of returning ashes to you.)
Please keep in mind these are handmade just for you so there will be slight differences from piece to piece. Please note that if you order across styles you will be ordering from multiple artists so you may have to send out multiple kits.
All products can be infused with ash from both people and pets. We can combine ashes from multiple pets/people in one piece (mixing of ashes occurs on customer side.)
The kits are good for 18 months, there is no need to wait to have the ashes physically accessible before ordering the kit. We suggest having the kit ready for the ashes once they become available.
We at Spirit Pieces believe that memorializing loved ones is best done as a family. Towards that end we offer discounts based on cart value, with higher discounts as the cart value increases.
Our current family order* promotions:
10% off orders of greater than $300
15% off orders of greater than $600
20% off orders of greater than $1200
Discount automatically applied and visible during checkout. The higher the cart value, the greater the group discount.
We suggest a single person order and distribute the Spirit Pieces to keep everything as simple as possible.
You can order all the same item, or all different items, in terms of the discount as long as you exceed the discount threshold you'll receive the discount.
Please keep in mind that as we're an artist collective, our artists are in different locations soif multiple artists are ordered you may need to send out multiple kits (read this note regarding). We cover the cost of sending you the collection kit, and sending you the memorial, but not the cost of sending the kit back to us. We ask you send the collection kit(s) back USPS Priority Express or Fedex.
To start a family order:
Write an introductory email or post to friends and family who might be interested in purchasing a Spirit Piece in memory of the loved ones and share our site. We've prepared an example email for you to share here.
Ask them to send you links to what they wish to purchase along with any customization notes.
Add their selections to the cart using the 'Add to Cart' button.
When all orders are in, click on the little cart icon on the top of the site to check out.
We will email you an invoice you can share to collect money, if applicable.
* Family orders are defined as orders >=$300
Common Family Ordering Questions:
If I order from different artists, does that affect the discount?
No, discounts are based on total cart value, so every item can be a different color/artist. As long as it's all in the same order you'll get the discount.
Do all my items need to be the same style/color?
No, they can all be different.
I want to send some items to different locations, how do I do this?
We offer free shipping as long as a single artist is sending to a single location. If you are working with different artist, each artist can ship to a different address, but all work from that artist needs to ship to that selected address.
Collection kits are included in price and sent with 1-2 business days of your order.
We send a simple to use collection vial that takes under a minute to fill and will use up a tiny fraction of available ashes (in most cases.)
If you are uncomfortable handling ashes (very understandable) you can ask a friend or your local funeral home if they will do this step for you and/or prepare little baggies with the proper amount to include along side the vial in the sample baggie. If you take this approach, just be sure to write your name and order number on the baggie and include with the empty vial.
Choosing a selection results in a full page refresh.